Event History

July 2024

• Incident

  26 Jul, 02:08 UTC - 26 Jul, 06:12 UTC

  This incident has been resolved.

• Incident

  25 Jul, 20:01 UTC - 25 Jul, 20:24 UTC

  This incident has been resolved.

• Incident

  25 Jul, 19:22 UTC - 25 Jul, 20:25 UTC

  This incident has been resolved.

• GaussDB migration in EU-DE

  25 Jul, 16:00 UTC - 25 Jul, 20:00 UTC

  This maintenance has been completed.

• GaussDB migration

  24 Jul, 16:00 UTC - 24 Jul, 06:55 UTC

  This maintenance has been completed.

• Incident

  23 Jul, 09:48 UTC - 23 Jul, 12:01 UTC

  This incident has been resolved.

• Incident

  23 Jul, 09:04 UTC - 23 Jul, 09:41 UTC

  This incident has been resolved.

• Incident

  22 Jul, 18:58 UTC - 23 Jul, 08:22 UTC

  This incident has been resolved.

• Incident

  22 Jul, 15:32 UTC - 22 Jul, 18:07 UTC

  This incident has been resolved.

• Incident

  21 Jul, 17:55 UTC - 22 Jul, 06:03 UTC

  This incident has been resolved.

• Incident

  19 Jul, 14:38 UTC - 19 Jul, 15:30 UTC

  This incident has been resolved.

• Incident

  14 Jul, 12:09 UTC - 14 Jul, 13:00 UTC

  This incident has been resolved.

• Scheduled Maintenance: potential slowness of some services for some seconds

  11 Jul, 16:00 UTC - 11 Jul, 20:00 UTC

  This maintenance has been completed.

• Incident

  10 Jul, 08:37 UTC - 10 Jul, 08:46 UTC

  This incident has been resolved.

• Incident

  06 Jul, 06:58 UTC - 08 Jul, 06:55 UTC

  This incident has been resolved.

• Incident

  05 Jul, 06:29 UTC - 05 Jul, 09:45 UTC

  This incident has been resolved.

• OpenStack Upgrade in regions EU-DE/EU-NL

  28 Jun, 16:00 UTC - 24 Jul, 13:16 UTC

  This maintenance has been completed.

June 2024

• Incident

  21 Jun, 16:39 UTC - 24 Jun, 12:06 UTC

  This incident has been resolved.

• Maintenance on VPC and ELB Services

  21 Jun, 08:00 UTC - 21 Jun, 16:00 UTC

  This maintenance has been completed.

• Maintenance on VPC and ELB Services

  20 Jun, 08:00 UTC - 20 Jun, 16:00 UTC

  This maintenance has been completed.

• Scheduled maintenance CCE service

  19 Jun, 11:00 UTC - 19 Jun, 21:00 UTC

  This maintenance has been completed.

• Maintenance on VPC and ELB Services

  19 Jun, 07:00 UTC - 19 Jun, 16:00 UTC

  This maintenance has been completed.

• Scheduled maintenance on VPC Service

  17 Jun, 08:00 UTC - 17 Jun, 13:30 UTC

  This maintenance has been completed.

• Scheduled maintenance on ELB service.

  17 Jun, 08:00 UTC - 17 Jun, 15:30 UTC

  This maintenance has been completed.

• RDS Database Service Maintenance

  11 Jun, 07:00 UTC - 11 Jun, 10:00 UTC

  This maintenance has been completed.

• Incident

  07 Jun, 07:26 UTC - 10 Jun, 11:49 UTC

  This incident has been resolved.

• Incident

  06 Jun, 13:14 UTC - 06 Jun, 15:13 UTC

  This incident has been resolved.

• Incident

  05 Jun, 13:04 UTC - 05 Jun, 14:15 UTC

  This incident has been resolved.

• Incident

  03 Jun, 14:15 UTC - 04 Jun, 07:12 UTC

  This incident has been resolved.

• Openstack Upgrade in Region: EU-DE

  28 May, 07:00 UTC - 28 Jun, 07:09 UTC

  This maintenance has been completed.

May 2024

• Incident

  31 May, 02:07 UTC - 31 May, 06:26 UTC

  This incident has been resolved.

• Modify VPC- Cascading Proxy to enable routetable_support_type

  30 May, 18:00 UTC - 30 May, 20:00 UTC

  This maintenance has been completed.

• Modify VPC- Cascading Proxy to enable routetable_support_type

  30 May, 18:00 UTC - 28 May, 09:47 UTC

  This maintenance has been completed.

• Incident

  27 May, 00:10 UTC - 27 May, 06:12 UTC

  This incident has been resolved.

• Incident

  26 May, 11:21 UTC - 26 May, 14:22 UTC

  This incident has been resolved.

• Incident

  26 May, 00:07 UTC - 26 May, 06:33 UTC

  This incident has been resolved.

• Maintenance on Elastic Load Balancer

  23 May, 15:30 UTC - 23 May, 19:30 UTC

  This maintenance has been completed.

• Maintenance on Elastic Load Balancer

  23 May, 15:30 UTC - 23 May, 19:30 UTC

  This maintenance has been completed.

• Maintenance on Elastic Load Balancer

  22 May, 15:30 UTC - 22 May, 19:30 UTC

  This maintenance has been completed.

• Maintenance on Elastic Load Balancer

  22 May, 13:30 UTC - 22 May, 13:42 UTC

  This maintenance has been completed.

• Maintenance on Elastic Load Balancer

  21 May, 15:30 UTC - 21 May, 19:30 UTC

  This maintenance has been completed.

• Maintenance on Elastic Load Balancer

  20 May, 15:30 UTC - 20 May, 19:30 UTC

  This maintenance has been completed.

• Incident

  18 May, 06:03 UTC - 18 May, 07:42 UTC

  This incident has been resolved.

• Scheduled maintenance on CBR, CSBS and VBS service.

  16 May, 06:00 UTC - 16 May, 16:00 UTC

  This maintenance has been completed.

• Maintenance On Database Services

  15 May, 09:00 UTC - 21 May, 16:00 UTC

  This maintenance has been completed.

• Scheduled maintenance on CBR service. No downtime is expected as part of a normal operation.

  15 May, 06:00 UTC - 15 May, 16:00 UTC

  This maintenance has been completed.

• Incident

  14 May, 08:47 UTC - 14 May, 15:03 UTC

  This incident has been resolved.

• Incident

  07 May, 08:16 UTC - 07 May, 10:51 UTC

  This incident has been resolved.

• Incident

  06 May, 12:02 UTC - 06 May, 13:47 UTC

  This incident has been resolved.

• RDS maintenance

  06 May, 07:00 UTC - 10 May, 15:00 UTC

  This maintenance has been completed.

• Scheduled maintenance on KMS service

  02 May, 08:30 UTC - 02 May, 14:30 UTC

  This maintenance has been completed.

April 2024

• Incident

  28 Apr, 15:52 UTC - 29 Apr, 06:02 UTC

  This incident has been resolved.

• Incident

  25 Apr, 15:23 UTC - 25 Apr, 16:21 UTC

  This incident has been resolved.

• Scheduled maintenance of CCE (Cloud Container Engine)

  19 Apr, 17:00 UTC - 19 Apr, 19:00 UTC

  This maintenance has been completed.

• Incident

  18 Apr, 21:44 UTC - 19 Apr, 04:18 UTC

  This incident has been resolved.

• Potential minor service interruption

  18 Apr, 06:00 UTC - 17 Apr, 22:00 UTC

  This maintenance has been completed.

• OBS Upgrade

  16 Apr, 08:00 UTC - 16 Apr, 16:00 UTC

  This maintenance has been completed.

• Potential minor service interruption

  14 Apr, 22:00 UTC - 16 Apr, 04:00 UTC

  This maintenance has been completed.

• Incident

  12 Apr, 19:08 UTC - 16 Apr, 14:51 UTC

  This incident has been resolved.

• Cloud Eye Service: representation of health status incorrect

  11 Apr, 21:37 UTC - 16 Apr, 14:53 UTC

  This incident has been resolved.

• Incident

  11 Apr, 10:03 UTC - 11 Apr, 12:37 UTC

  This incident has been resolved.

• No downtime or service interruption is expected

  10 Apr, 14:00 UTC - 11 Apr, 00:00 UTC

  This maintenance has been completed.

• Incident

  09 Apr, 13:03 UTC - 11 Apr, 09:06 UTC

  This incident has been resolved.

• Incident

  05 Apr, 12:38 UTC - 09 Apr, 06:28 UTC

  This incident has been resolved.

• Incident

  05 Apr, 12:03 UTC - 05 Apr, 12:31 UTC

  This incident has been resolved.

• Incident

  05 Apr, 06:07 UTC - 05 Apr, 07:44 UTC

  This incident has been resolved.

• Incident

  04 Apr, 21:17 UTC - 05 Apr, 05:15 UTC

  This incident has been resolved.

• Incident

  04 Apr, 15:52 UTC - 04 Apr, 16:56 UTC

  This incident has been resolved.

• Incident

  03 Apr, 22:17 UTC - 04 Apr, 07:47 UTC

  This incident has been resolved.

• Incident

  03 Apr, 07:12 UTC - 05 Apr, 12:35 UTC

  This incident has been resolved.

March 2024

• Incident

  26 Mar, 12:36 UTC - 26 Mar, 12:59 UTC

  This incident has been resolved.

• Incident

  26 Mar, 07:34 UTC - 26 Mar, 08:38 UTC

  This incident has been resolved.

• Incident

  25 Mar, 17:49 UTC - 25 Mar, 20:53 UTC

  This incident has been resolved.

• Incident

  24 Mar, 04:09 UTC - 24 Mar, 07:22 UTC

  This incident has been resolved.

• Incident

  21 Mar, 22:07 UTC - 22 Mar, 07:23 UTC

  This incident has been resolved.

• In SWR console, create new repository or upload image will not work, but download image will work. In CLI, push any new image or new tag of existing image will not work, but Pulling image will work.

  21 Mar, 20:00 UTC - 21 Mar, 22:00 UTC

  This maintenance has been completed.

• Incident

  19 Mar, 16:56 UTC - 19 Mar, 19:51 UTC

  This incident has been resolved.

• Incident

  19 Mar, 15:28 UTC - 19 Mar, 16:36 UTC

  This incident has been resolved.

• Incident

  18 Mar, 12:24 UTC - 18 Mar, 12:44 UTC

  This incident has been resolved.

• Incident

  13 Mar, 15:23 UTC - 13 Mar, 21:07 UTC

  This incident has been resolved.

• Incident

  11 Mar, 07:21 UTC - 11 Mar, 09:20 UTC

  This incident has been resolved.

• Regular update of OBS. No customer impact or interruption to be expected.

  08 Mar, 12:00 UTC - 08 Mar, 18:00 UTC

  This maintenance has been completed.

• In SWR console, Create new repository, upload image will not work. But download image will work. In CLI, Push any new image or new tag of existing image will not work. But pulling image will work.

  07 Mar, 19:00 UTC - 07 Mar, 21:00 UTC

  This maintenance has been completed.

• Incident

  01 Mar, 00:34 UTC - 01 Mar, 08:15 UTC

  This incident has been resolved.

February 2024

• Incident

  08 Feb, 22:30 UTC - 09 Feb, 07:19 UTC

  This incident has been resolved.

• Incident

  05 Feb, 15:18 UTC - 05 Feb, 16:41 UTC

  This incident has been resolved.

• Impact can occur on persistent connection, which do not have a re-connection mechanism like SSH. If your connection gets disconnected, a manually intervention to reestablish a connection is needed.

  03 Feb, 08:00 UTC - 03 Feb, 12:00 UTC

  This maintenance has been completed.

• Incident

  02 Feb, 21:56 UTC - 05 Feb, 07:45 UTC

  This incident has been resolved.

• Impact can occur on persistent connection, which do not have a re-connection mechanism like SSH. If your connection gets disconnected, a manually intervention to reestablish a connection is needed.

  02 Feb, 19:30 UTC - 03 Feb, 00:30 UTC

  This maintenance has been completed.

• Impact can occur on persistent connection, which do not have a re-connection mechanism like SSH. If your connection gets disconnected, a manually intervention to reestablish a connection is needed.

  01 Feb, 19:30 UTC - 01 Feb, 23:30 UTC

  This maintenance has been completed.

• Impact can occur on persistent connection, which do not have a re-connection mechanism like SSH. If your connection gets disconnected, a manually intervention to reestablish a connection is needed.

  01 Feb, 19:30 UTC - 02 Feb, 00:30 UTC

  This maintenance has been completed.

January 2024

• Partial performance degradation may occur in AZ3 during the maintenance. No downtime to be expected.

  31 Jan, 11:00 UTC - 31 Jan, 20:00 UTC

  This maintenance has been completed.

• CBR console may show some error during the maintenance. No downtime is expected as part of a normal operation.

  31 Jan, 08:30 UTC - 31 Jan, 19:30 UTC

  This maintenance has been completed.

• Impact can occur on persistent connection, which do not have a re-connection mechanism like SSH. If your connection gets disconnected, a manually intervention to reestablish a connection is needed.

  30 Jan, 18:00 UTC - 30 Jan, 23:00 UTC

  This maintenance has been completed.

• Impact can occur on persistent connection, which do not have a re-connection mechanism like SSH. If your connection gets disconnected, a manually intervention to reestablish a connection is needed.

  28 Jan, 19:30 UTC - 28 Jan, 22:30 UTC

  This maintenance has been completed.

• Incident

  27 Jan, 11:10 UTC - 30 Jan, 15:32 UTC

  This incident has been resolved.

• Impact can occur on persistent connection, which do not have a re-connection mechanism like SSH. If your connection gets disconnected, a manually intervention to reestablish a connection is needed.

  27 Jan, 08:00 UTC - 27 Jan, 14:00 UTC

  This maintenance has been completed.

• Impact can occur on persistent connection, which do not have a re-connection mechanism like SSH. If your connection gets disconnected, a manually intervention to reestablish a connection is needed.

  26 Jan, 19:30 UTC - 26 Jan, 22:30 UTC

  This maintenance has been completed.

• Impact can occur on persistent connection, which do not have a re-connection mechanism like SSH. If your connection gets disconnected, a manually intervention to reestablish a connection is needed.

  25 Jan, 17:00 UTC - 25 Jan, 23:00 UTC

  This maintenance has been completed.

• Hotfix installation to improve single logout process. During the operation, API and UI interactions (logging in, using SSO, trying to fetch new token) could be affected for about 5-10 minutes.

  25 Jan, 16:00 UTC - 25 Jan, 17:00 UTC

  This maintenance has been completed.

• Incident

  24 Jan, 10:11 UTC - 26 Jan, 08:57 UTC

  This incident has been resolved.

• Incident

  22 Jan, 08:10 UTC - 24 Jan, 09:10 UTC

  This incident has been resolved.

• Incident

  20 Jan, 21:48 UTC - 21 Jan, 10:27 UTC

  This incident has been resolved.

• Incident

  16 Jan, 18:38 UTC - 18 Jan, 17:27 UTC

  This incident has been resolved.

• Please be informed that there is a maintenance with the Object Storage service "OBS".

  12 Jan, 10:00 UTC - 12 Jan, 18:00 UTC

  This maintenance has been completed.

• VPN service will be updated. Short interruptions of VPN sessions may appear.

  04 Jan, 19:00 UTC - 04 Jan, 23:59 UTC

  This maintenance has been completed.

December 2023

• Incident

  17 Dec, 02:37 UTC - 17 Dec, 19:55 UTC

  This incident has been resolved.

• Incident

  16 Dec, 16:07 UTC - 16 Dec, 22:17 UTC

  This incident has been resolved.

• Incident

  16 Dec, 03:52 UTC - 16 Dec, 09:58 UTC

  This incident has been resolved.

• Incident

  15 Dec, 00:40 UTC - 15 Dec, 08:27 UTC

  This incident has been resolved.

• Incident

  14 Dec, 17:19 UTC - 14 Dec, 22:47 UTC

  This incident has been resolved.

• Interruptions may occur in the mentioned timeframe due to planned upgrades.

  14 Dec, 11:00 UTC - 14 Dec, 19:30 UTC

  This maintenance has been completed.

• Incident

  14 Dec, 10:33 UTC - 14 Dec, 11:35 UTC

  This incident has been resolved.

• Incident

  13 Dec, 18:25 UTC - 13 Dec, 18:56 UTC

  This incident has been resolved.

• Incident

  13 Dec, 06:55 UTC - 13 Dec, 08:44 UTC

  This incident has been resolved.

• Incident

  12 Dec, 20:31 UTC - 12 Dec, 21:53 UTC

  This incident has been resolved.

• Incident

  12 Dec, 16:17 UTC - 12 Dec, 17:02 UTC

  This incident has been resolved.

• Upgrade of backend systems. During the timeframe, you may recognize a higher latency for a very short time, but no downtime. In case of issues, please contact our Service Desk.

  12 Dec, 12:35 UTC - 12 Dec, 15:53 UTC

  This maintenance has been completed.

• Upgrade of the backend systems. During the timeframe, you may recognize a higher latency fora very short time, but no downtime.

  12 Dec, 12:00 UTC - 12 Dec, 17:30 UTC

  This maintenance has been completed.

• Upgrade of backend systems. During the timeframe, you may recognize a higher latency for a short time, but no downtime

  12 Dec, 12:00 UTC - 12 Dec, 11:59 UTC

  This maintenance has been completed.

• Incident

  12 Dec, 07:13 UTC - 12 Dec, 11:26 UTC

  This incident has been resolved.

• Incident

  11 Dec, 16:53 UTC - 11 Dec, 21:43 UTC

  This incident has been resolved.

• Incident

  11 Dec, 12:35 UTC - 11 Dec, 13:53 UTC

  This incident has been resolved.

• Incident

  11 Dec, 01:46 UTC - 11 Dec, 07:20 UTC

  This incident has been resolved.

• Incident

  11 Dec, 01:46 UTC - 11 Dec, 07:19 UTC

  This incident has been resolved.

• Incident

  10 Dec, 16:42 UTC - 10 Dec, 20:45 UTC

  This incident has been resolved.

• Incident

  09 Dec, 13:55 UTC - 09 Dec, 22:42 UTC

  This incident has been resolved.

• Incident (ModelArts)

  08 Dec, 19:49 UTC - 09 Dec, 08:38 UTC

  This incident has been resolved.

• Incident (Image Management Service)

  08 Dec, 19:49 UTC - 09 Dec, 22:43 UTC

  This incident has been resolved.

• Incident

  08 Dec, 19:49 UTC - 10 Dec, 20:46 UTC

  This incident has been resolved.

• Incident

  08 Dec, 14:46 UTC - 08 Dec, 15:50 UTC

  This incident has been resolved.

• Incident

  08 Dec, 12:48 UTC - 08 Dec, 15:49 UTC

  This incident has been resolved.

• Incident

  08 Dec, 11:06 UTC - 08 Dec, 13:35 UTC

  This incident has been resolved.

• Incident

  07 Dec, 19:57 UTC - 08 Dec, 10:56 UTC

  This incident has been resolved.

• Preparation for IPv6

  01 Dec, 09:00 UTC - 20 Dec, 22:00 UTC

  This maintenance has been completed.

November 2023

• ECS outage

  08 Nov, 23:00 UTC - 08 Nov, 23:13 UTC

  This incident has been resolved.

• EVS outage

  07 Nov, 11:00 UTC - 07 Nov, 11:17 UTC

  This incident has been resolved.

• OBS outage

  06 Nov, 16:00 UTC - 06 Nov, 17:09 UTC

  This incident has been resolved.

October 2023

• OBS outage

  11 Oct, 05:00 UTC - 11 Oct, 05:04 UTC

  This incident has been resolved.